Tel: 1-855-GO.VIZTA (468.4982), 847-813-6517
Address: 820 Nicholas Blvd. , Elk Grove Village, IL 60007
Warranty Period: The VIZTA warranty covers your product against defects in materials or workmanship from the original consumer's date of purchase for a period of three (3) year. The 3 year warranty includes all parts (exclude the LCD/backlight, which is period of 1 year) and labor. The consumer will be responsible for the cost of shipping the product to an Authorized Service Center. The Authorized Service Center will be responsible for the cost of return shipment.
Service(s): If the product fails under normal use due to an electronic component failure within the warranty period, the Authorized Service Center will repair or replace the defective item with a new or factory rebuilt replacement at their discretion. The warranty will be equal to the remainder of the original limited warranty period on the original product or for 90 days after the date of repair / replacement, whichever is longer. All services must be performed by an Authorized Service Center. All replaced parts will become the property of the Authorized Service Center.
Coverage: Manufacturer's liability under this warranty shall in no event exceed the cost of authorized repairs, replacement with a similar monitor product, reimbursement for authorized repairs or replacement, or the original cost of the product at the time of purchase, whichever is less.
Exclusions: This limited warranty does not cover the repair of cracked, scratched, broken or modified plastic or other cosmetic damage; parts that have been altered, defaced or removed; or LCD scratches. Also, it does not apply to repairs or replacement necessitated by any cause beyond the control of the Manufacturer including, but not limited to, any malfunction, defects or failures which in the opinion of Manufacturer were caused by or resulting from unauthorized service or parts, improper maintenance, operation contrary to furnished instructions, shipping or transit accidents, modification or repair by the user, abuse, misuse, neglect, accident, fire, flood, or other acts of God, incorrect line voltage or normal wear and tear, including, without limitation, dropped pixel problems and geometric distortion. This limited warranty does not apply to damage that occurs during unpacking, setup, or installation; removal of the product for repair; reinstallation of the product after repair, or shipping cost of the product for any purpose. This warranty is valid only in the continental United States of America (48 states and DC). Proof of purchase in the form of a bill of sale, invoice or sales receipt, which is evidence that the unit is within the warranty period, must be presented to obtain warranty service. This warranty is invalid if the factory applied serial number has been altered or removed from the product.
THERE ARE NO OTHER EXPRESSED WARRANTIES, WHETHER WRITTEN OR ORAL, OTHER THAN THIS
PRINTED LIMITED WARRANTY. ALL IMPLIED WARRANTIES INCLUDING WITHOUT LIMITATION THE
IMPLIED WARRANTIES OR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED
TO THE DURATIONS OF THIS LIMITED WARRANTY. IN NO EVENT SHALL VIZTA BE LIABLE FOR
INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE WHATSOEVER. INCLUDING BUT NOT LIMITED TO LOST PROFIT OR COMMERCIAL LOSS TO THE FULL EXTENT THOSE DAMAGES CAN BE DISCLAIMED BY LAW. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGE, OR LIMITATION OF THE DURATION OF IMPLIED WARRANTIES, SO THE PRECEDING LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO ALL PURCHASERS. THIS WARRANTY GIVES THE ORIGINAL PURCHASER SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH MAY VARY FROM STATE TO STATE.
To obtain the service, call service department at 1-855-GO.VIZTA (468.4982)